Frequently Asked Questions

Indoor and outdoor plants, trees and palms, artificial plants, pots and planters, and pebbles and gravel. You can order online or visit our plant shop in Warsan 3, Dubai. Browse the Shop

Dina Home Street, Warsan 3, Dubai. Walk in Mon to Sat, 9:00 AM to 7:00 PM. Closed Sunday.

Yes. Choose a nursery pot or a ceramic pot on the product page. The price updates with the pot you pick.

Yes. Buy 2 plants or pots and get 2.5% off, buy 3 or more and get 5% off. Real and artificial plants and pots all count, in any mix. Pebbles do not. Discount codes stack with the multi-buy discount.

Yes. Every price on the site includes 5% VAT, and that is what you pay. Your receipt shows how much of it is VAT.

Yes. Artificial plants have their own category in the shop.

Yes. Our Bird of Paradise is Strelitzia nicolai, the white one. We list it as Bird of Paradise.

Dubai orders are delivered the next day. For other emirates, we confirm your delivery date on WhatsApp after you order. We do not offer a delivery time slot.

In Dubai, delivery is free on orders over AED 199 and AED 30 below. Sharjah is AED 100. Abu Dhabi (including Al Ain), Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain are AED 200. All fees are final and include VAT.

Yes, for plants, pots and pebbles. Our services (plant care, garden care, Plant Doctor and site visits) are Dubai only.

No. We deliver the next day in Dubai, and confirm the date on WhatsApp elsewhere. We do not offer date or time slots.

We contact you on WhatsApp to arrange a new time and we redeliver free.

No. We deliver the next day in Dubai.

Send a photo on WhatsApp on the day of delivery and we will replace or refund it. This applies to plants, pots and every other product.

No. We do not accept change-of-mind returns. Please check sizes and photos before you order, or ask us on WhatsApp.

Yes, for a full refund any time before it leaves our shop. Send us your order number on WhatsApp and we will confirm the cancellation the same day. Once your order is out for delivery it cannot be cancelled. Refunds go back to your original payment method within 5 to 7 business days.

Refunds take 5 to 7 business days.

No. Plants are living products and their care after delivery is in your hands. If a plant is struggling, send us a photo on WhatsApp for advice, or book a Plant Doctor visit.

No. This does not affect your statutory rights under UAE consumer law.

Start with us on WhatsApp or the contact form. You can also contact the UAE Ministry of Economy on 800 1222 or Dubai Consumer Rights at consumerrights.gov.ae.

By card, Apple Pay, Google Pay, Tabby, cash on delivery or bank transfer.

No. Cash on delivery has no limit.

Yes, with Tabby at checkout, subject to Tabby approval. Tabby shows you the instalment plan before you confirm.

Choose bank transfer at checkout and use your order number as the payment reference.

Card payments are processed by Stripe. We do not store your card number.

Yes. Our invoices carry our tax registration number (TRN 104993702000003).

Most indoor plants need water when the top few centimeters of soil are dry. With the AC on, that is often once a week, but check the soil rather than following a fixed day. Read the Watering Guide

Near a bright window but out of direct afternoon sun, and away from the direct blast of the AC vent.

Some leaf drop in the first week or two is normal while a plant adjusts to a new room. If it keeps going, send us a photo on WhatsApp and we will tell you what to change.

Snake plants, ZZ plants and Dracaena are good choices if you travel or forget to water. See the easy-care plants in the shop. See Easy Care Plants

Many can, with the right spot and regular watering early in the morning. Palms, olive trees and bougainvillea cope well with the heat.

Yes. Our guides cover watering, light, repotting and common plant problems in Dubai homes and gardens. See All Guides

A one-time visit at your home or office. Our plant team checks what is wrong, changes the soil, feeds, prunes and cleans, and shows you how to care for the plant.

Price on quote. Send photos on WhatsApp and we give you a price before we book.

Yes. A Plant Doctor visit works for any plant, wherever you bought it.

Yes. Home indoor plant care starts from AED 525 a month, incl. VAT, with 2 to 3 visits a week and a minimum contract of 6 months. See Maintenance Plans

Yes. We choose the plants and trees with you during a free site visit, supply them and plant them at your villa, office or restaurant.

Yes. We supply and install natural grass. Price on quote after a free site visit.

Price on quote. It depends on the plants, the sizes and the work involved, so we visit first for free.

Yes. We offer tree trimming. Price on quote.

Dubai only, for all our services. Ask us on WhatsApp if you are not sure about your community. See Areas We Serve

Garden maintenance starts from AED 525 a month, incl. VAT. The final price is confirmed in writing after a free site visit.

2 to 3 visits a week.

Yes. The minimum contract is 6 months.

Yes. We choose the plants, supply and install them, and come back to keep them healthy on a monthly plan.

Office plant care starts from AED 525 a month, incl. VAT. Bigger spaces are price on quote after a free site visit.

2 to 3 visits a week, with a minimum contract of 6 months.

Yes, including pergolas, fences and gates. Send photos and measurements on WhatsApp. Price on quote after a free site visit.

Yes. We offer pool maintenance in Dubai, and the chemicals are included. Price on quote.

Yes. Site visits are always free, for gardens, homes, offices and restaurants. There is no inspection fee.

We send you a written quote within 48 hours of the visit.

Fill in the form on any service page or message us on WhatsApp with your name, area and a few photos. How to Book

Mon to Sat between 9:00 AM and 7:00 PM. Messages sent on Sunday are answered on Monday.

Yes. The booking form takes a photo, and you can send more on WhatsApp.

A Dubai plant shop and plant care company, started in 2022, with 120+ clients across homes, offices and restaurants.

Yes. Trade license SC251035601, TRN 104993702000003. We share copies of our documents with verified businesses on request through our document request form.

We use it to process orders and answer enquiries, and we do not sell it. To see or delete your data, email hello@greenbeetle.ae or message +971 50 7034051 on WhatsApp. Details are in our Privacy Policy.